Who We Are

OUR PROFILE

Established in 2017 in Dubai, UAE, UNITED METALS DMCC is a Free Zone enterprise specializing in the trade of steel products. We serve both the local UAE market and international markets, with a strong foothold in Australia, Canada, the UK, and the USA. Our expertise lies in the marketing and distribution of premium flat and long steel products, with a particular focus on carbon steel seamless and welded pipes and tubes.

To support our global operations, our UK-based subsidiary, United Steel Tubes Limited, serves as a stockholding entity for steel pipes and tubes, catering exclusively to the United Kingdom market.

We pride ourselves on staying ahead of market trends, offering deep product knowledge, upholding the highest standards of professional integrity, and fostering transparent business relationships. These principles have been instrumental in building long-term partnerships with our clients.

Countries

Our Global Footprint

At UNITED METALS DMCC, we are committed to excellence in customer service and continuously strive to achieve total customer satisfaction, which remains the foundation of our success and growth.

Mission

To uphold our reputation as a trusted, customer-centric provider of structural steel solutions.

Vision

To set new benchmarks in customer service by consistently exceeding expectations in the steel industry.

Values

Ethical
Honourable
Synergistic
Reliable

Quality Policy

We are dedicated to offering a comprehensive range of high-quality, reliable structural steel and allied products at competitive prices, supported by efficient, flexible, and consistent services that not only meet but exceed our customers expectations.

To uphold our commitment to quality, we have implemented an extensive quality assurance system that ensures we maintain the highest standards. This system is built on the following principles:

Ethical workmanship and customer satisfaction are our top priorities.

We guarantee that our products and services are delivered on time and at the agreed-upon price.

Our goal is to consistently meet customer requirements promptly and to handle complaints professionally, quickly, and courteously.

Continuous improvement is essential to provide our customers with superior products and services.

We evaluate the performance of our management systems, practices, products, suppliers, customers, and employees to ensure excellence.